• Inspect combustion chamber.
• Clean and check electrodes and nozzle assembly.
• Test and adjust oil burner for maximum efficiency.
• Install new air filters, oil filter cartridge and burner nozzle, if necessary.

• Check oil tank.  Clean furnace and flue pipe including chimney base (where accessible), as necessary.
• Oil all motors on burner, fans and circulators.
• Safety check all operating controls.

• Lack of oil when delivery has been delayed due to delinquency in payments, or when customer is not on automatic delivery.
• Failure of customer to maintain proper boiler water level or pressure.
• Customer leaving emergency switch in “off” position.
• Customer setting thermostat too low to call for heat.
• Air in baseboard radiation or radiators.
• Parts or controls associated with coal- and/or wood-burning units.
• Blockages in system and fuel lines due to tank-related problems or oil line freeze ups.
• Oil heating systems fired over 2.5 GPH

• Suspended ceiling units.
• Radiant floor heating coils, manifolds and associated controls.
• Domestic hot water heating coils and/or coil gasket.
• Draining expansion tank.
• Damage and repair to equipment and dwelling due to failures in chimney and venting systems.
• Programmable and/or combination heat, air conditioning or heat pump thermostats.
• Complete rewire
• Vacant or unoccupied dwelling.

4. FARM & HOME OIL CO. reserves the right to cancel this contract without notice to customer if customer procures oil from any source other than FARM & HOME OIL CO., changes their account from automatic delivery status, fails to keep their account current by paying all bills rendered by us within 30 days or fails to follow our recommendations for upgrades to equipment.

5. This contract does not cover acts of God, fire damage, power surges, frozen pipes, flooding or other water damage, etc., except that which is caused by ordinary wear and tear.

6. In the event a repair not covered by the contract is diagnosed during a service call, the cost of that repair will be provided using Guaranteed Service Pricing for parts and labor. The diagnostic fee will be waived if customer agrees to proceed with the repair at that time.

7. FARM & HOME OIL CO. will not be liable for service work done by another company. Work performed or parts furnished by anyone else without written authorization from FARM & HOME OIL CO. will void this contract.

8. The length of this contract is one year. No refunds. It will automatically renew at that time unless we are notified, 30 days in advance, in writing, of cancellation.

9. All other emergency service and items not covered under this plan will be billed at our current rate. Emergency service requested for and performed between the hours of 8 a.m. and 4 p.m., Monday through Friday, will be billed at our preferred customer rates. Emergency service requested for and performed at any other time will be billed at after-hours rates.

10. This contract is offered to automatic delivery accounts, subject to inspection and approval of equipment. Any repairs required to place equipment in acceptable condition are excluded and will be charged separately.

11. Under no circumstances shall FARM & HOME OIL CO. be liable for any consequential or resultant damages caused by operation or nonoperation of said equipment.

12. It is the customer’s responsibility to call and schedule an appointment for the annual tune-up. In the event the tune-up is not performed, there is no pro-rating or extension of the contract.

13. It is the customer’s responsibility to make the heating system accessible for service.

Service Hours
During the life of this contract FARM & HOME OIL CO. will provide dependable, prompt emergency service 24 hours a day, 7 days a week, 365 days a year.

The following situations constitute emergency service: NO HEAT, NO HOT WATER, SERIOUS FUEL LEAKS OR DANGEROUS SITUATIONS.

All other regular service will be performed during normal working hours, Monday through Friday, 8 a.m. to 4 p.m., at preferred customer rates.

Effective 01-2007